Help
Thank you for your interest in C&T Publishing downloads.
We like to call an eBook, ePattern, or eProject a download. When you purchase a download from C&T Publishing, you are purchasing an electronic version of a book, project, or pattern. You are purchasing a PDF (a digital book or project) that you can view on your computer. You can print it out as often as you like. You print all, or just parts of it.
You may not email the file to another person. You will not receive a printed book from us.
Once you complete your purchase of the download, you will receive an email that includes a special link. This link will allow you to copy the download to your computer. All instructions for how to download the file are included in the email.
If you are having technical difficulties with a download you’ve purchased from C&T, please refer to the instructions in your email receipt or read below. If you are unable to find the information you need, please send an email to ctinfo@ctpub.com or call us at 925-677-0377 ext. 201.
How our Downloads View
All of our downloads are of the highest quality possible. We take extra time to make clickable bookmarks which makes using our PDF’s fast, fun & easy to view and print. We place a one-inch reference grid on all of our template and pattern pages so that you can ensure you are getting accurate printouts.
System Requirements
All downloadable products are distributed in PDF format. Adobe Reader (free download) or any PDF compatible reader is required. All major operating systems (Windows, Macintosh, Linux) either have a PDF compatible reader already installed or they have a free alternative available for download. Please consult your computer manufacturer or software vendor if you have questions concerning PDF compatible software.
Note: The Kindle and other portable digital book readers have not been tested to read our PDFs. Most portable readers will open PDF documents, but usability may be limited due to the limitations of the device itself.
Downloading
When you click the Add to Cart button you will be forwarded to a screen to complete your transaction. Once you complete your transaction you will receive an email immediately that provides you with a link to obtain your download. If for some reason your download process is interrupted, you can refer to your email and download the products that you have purchased. Download links expire after one week and can be downloaded a maximum of three times and only to the same computer. You may not email or share your PDF with any other person. You are purchasing a single copy that is for your sole use and may not be shared. Please refer to the legal page within the download for more information.
Printing
We place a one-inch reference grid on all of our template and pattern pages to ensure you get accurate printouts. In order for templates and pattern pages to print correctly to scale, be sure that your PDF reader is set to print 100% page size (or scaling set to none). Some printers will also try to "fit to page." Be sure that your printer is not scaling your printouts to something other than 100% actual page size.
Security
All C&T Publishing eBooks and Downloads are protected by International Copyright Law. It is illegal to email or share these files with any other person or website. You may not post them on any network nor any file sharing website. Each time you purchase a download from us or one of our partners, the file is watermarked for you, listing our internal order id, your name, and the date of purchase. This information stays with the PDF and is viewable by us.
